Accessibility at Storage Upton
Storage Upton is committed to providing a website and service experience that is accessible to the widest possible audience in the Storage Upton area and beyond. We aim to ensure that all customers, including disabled users, can access information about our storage facilities, prices, and services in a way that meets their needs and supports independent use.
Our Accessibility Commitment
We are working towards full compliance with the Web Content Accessibility Guidelines, version 2.1, at the AA level. These guidelines explain how to make web content more accessible for people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.
Our goal is for customers using assistive technologies to find and use information about Storage Upton storage units, bookings, and support without encountering unnecessary barriers. Accessibility is an ongoing process, and we regularly review our digital content and customer journeys.
WCAG 2.1 AA Compliance
The Storage Upton website is designed and developed with the WCAG 2.1 AA success criteria in mind. This includes providing sufficient colour contrast between text and background, using clear and consistent headings, and structuring content in a logical reading order to support accessible navigation.
Where possible, we avoid relying on colour alone to convey important information and provide clear labels, instructions, and feedback messages. We also aim for content that can be presented in different ways, without losing context or information, so that users can adjust the website to suit their own accessibility preferences.
Screen Reader Support
The Storage Upton website is intended to be compatible with common screen reader technologies. We use semantic HTML to make sure that headings, paragraphs, and other elements are correctly identified so that screen reader users can understand the structure of each page.
Images that convey information are provided with alternative text, so that users who cannot see the images can understand their purpose. Non-text content is kept to a minimum unless it is clearly helpful, and we aim to avoid automatically playing audio or video that could interfere with screen reader use.
Keyboard Navigation
We recognise that many users navigate websites without a mouse. The Storage Upton website is designed to be usable with keyboard-only navigation. Interactive elements such as menus, forms, and buttons can be reached using the keyboard, and the focus order is set so that users move through content in a meaningful sequence.
Visible focus indicators help users keep track of their position on the page while using the keyboard. Our aim is for users to browse available storage units, view information about the Upton location, and complete booking or enquiry forms by keyboard alone.
Ongoing Improvements
Accessibility is a continuous commitment at Storage Upton. As we add new features or update information about our storage services, we review the content to ensure it remains as accessible as possible. We may also carry out periodic tests with automated tools and manual checks to identify and fix any issues that might affect accessibility.
If you experience any difficulty using our website, we encourage you to let us know so that we can investigate the issue and improve the experience for everyone.
Contact for Accessibility Requests
If you have questions about the accessibility of the Storage Upton website, encounter any barriers when trying to use our online services, or need information about our storage units in an alternative format, you can contact us using the contact form provided on our website or by using the contact details displayed on our contact page.
Please include a description of the problem, the page or service you were trying to use, and any assistive technology you rely on. We will review your request and aim to respond as soon as reasonably possible. Your feedback helps us improve the accessibility and usability of Storage Upton for all customers in the local area and further afield.




